How to Cancel Auto Renewal On MTN

Auto renewal is a convenient feature offered by MTN that automatically renews your data or call plan at the end of its validity period. So you need to find out how to cancel auto renewal on MTN so you don’t become scared anymore.

While this feature ensures uninterrupted service, there may be instances when you want to cancel the auto renewal to have more control over your subscriptions or to switch to a different plan. In this comprehensive guide, we will walk you through the step-by-step process of canceling auto renewal on MTN.

The Auto Renewal on MTN (What it Entails)

Auto renewal is a service provided by MTN that automatically renews your subscription plan, such as data or call plans, once they expire.

This means that when your current plan reaches its validity end date, MTN automatically deducts the required amount from your account balance and renews the same plan for another cycle. While this can be convenient, it may not always align with your preferences or needs.

Reasons to Cancel Auto Renewal on MTN

There are several reasons why you might want to cancel the auto renewal feature on your MTN subscription plan. Here are a few common scenarios:

Flexibility:

Canceling auto renewal gives you more flexibility and control over your subscription plans. It allows you to choose different plans or providers based on your changing needs or preferences.

Cost Management:

Canceling auto renewal helps you manage your expenses better. It allows you to evaluate your usage patterns and select plans that offer better value for your money.

Switching Providers:

If you decide to switch to a different network provider, canceling auto renewal is necessary to avoid unnecessary deductions from your MTN account.

Avoiding Unwanted Charges:

Auto renewal may lead to unwanted charges if you forget to unsubscribe from a plan that you no longer require. By canceling auto renewal, you can prevent such charges and have better control over your spending.

How to Cancel Auto Renewal On MTN

Now that we understand the importance of canceling auto renewal, let’s checkout the step-by-step process to actually make that work

Step 1: Check your current subscription

Before canceling auto renewal, it’s important to know which subscription plan you are currently on. This will help you identify the right plan to unsubscribe from. You can check your active subscription by dialing a specific USSD code provided by MTN or by using the MTN self-service portal.

Step 2: Gather the required information

To cancel auto renewal, you will need the following information:

• MTN phone number: The mobile number associated with the subscription plan you want to cancel.
• Plan details: The name or code of the plan you wish to unsubscribe from.
• Subscription duration: The validity period of your current plan.

Step 3: Cancel auto renewal via USSD code

MTN provides a dedicated USSD code that allows you to manage your subscription plans, including canceling auto renewal. Follow these steps:

1. Dial the USSD code: On your MTN line, dial the specific USSD code provided for managing subscriptions and auto renewal. The code may vary depending on your location or the plan you want to cancel.
2. Select the cancellation option: From the menu options presented, choose the option to cancel auto renewal. This may be indicated as “Cancel,” “Unsubscribe,” or a similar term.
3. Confirm the cancellation: Follow the prompts to confirm the cancellation. You may be asked to enter a code or provide additional information for verification purposes.
4. Receive confirmation: Once the cancellation is successful, you will receive a confirmation message indicating that the auto renewal has been canceled.

Step 4: Check the status of auto renewal (continued): Verify that the plan you canceled auto renewal for is no longer listed under your active subscriptions. This confirms that the auto renewal feature has been successfully canceled.

Step 5: Set reminders for plan expiration

To avoid any interruption in your services, it’s important to set reminders for the expiration dates of your subscription plans. This will help you stay on top of renewing your plans manually if needed. You can use your phone’s built-in calendar or set reminders through apps or online tools to ensure timely renewals.

Step 6: Opt for manual plan renewal

With auto renewal canceled, you have the freedom to manually renew your subscription plans according to your preferences. To do this, you can explore the various MTN subscription codes for different plans and select the one that suits your needs. Remember to check the validity period and terms of each plan before subscribing.

Available Tips for Successful Auto Renewal Cancellation on MTN

#Tip 1: Double-check the USSD code: Ensure that you are using the correct USSD code to cancel auto renewal. Codes may vary based on your location and the specific plan you want to unsubscribe from. Check the official MTN website or contact customer support if you are unsure.

#Tip 2: Keep track of plan validity: Monitor the validity period of your plans to prevent any unexpected auto renewals. Set reminders or alerts to notify you a few days before the plan expires, allowing you enough time to decide whether to renew or switch to a different plan.

#Tip 3: Regularly review your subscriptions: Periodically review your active subscriptions to ensure they align with your current needs and budget. Cancel any plans that are no longer necessary or provide limited value.

#Tip 4: Seek customer support if needed: If you encounter any difficulties canceling auto renewal or have specific inquiries, don’t hesitate to reach out to MTN’s customer support. They can provide guidance and assistance tailored to your situation.

How do I cancel my MTN service subscription?

Do I need to cancel all my services all at once? A. You do not need to cancel all your services at once. When you dial *447#, you can either delete one or All your services, depending on what you want to delete.