Have you subscribed to a data bundle or made a recharge for something and it auth renews? This article will guide you on how to stop auto renewal on mtn.
Auto-renewal services have grown increasingly popular among telecom companies, like MTN, in order to assure continued service for their clients. While these services are useful, some customers may prefer manual control over their subscriptions or just choose to terminate certain services.
If you are an MTN user looking to deactivate the auto-renewal feature on your subscription, this article will walk you through the steps.
Contents
How to cancel Auto Renewal on MTN
Method 1: Via USSD code
Two codes can be used to cancel auto-renewal on MTN. Follow the steps below to use any other of them:
Using 180
- Dial 180 on your phone using your MTN line.
- Press 1 to find out your auto-renewal status.
- Press 2 to cancel auto-renewal.
- At this point, your data auto-renewal will be cancelled.
Using *131#
Auto-renewal cancellations can be achieved by using the *131# code when the customer is about to purchase a data plan.
Below are the steps to achieve that.
- Dial *131# with your MTN line.
- Press 1 for data plans.
- Select your preferred data plan from the list of data plans.
- Press 2 to select One-off.
This will approve your request to deactivate the automatic renewal plan.
Method 2: Via MTN app
The MTN app is a mobile app that offers a lot of services to customers, ranging from checking your number to buying credit and many more. The app can also be used to cancel auto-renewal.
Below are the steps to cancel auto-renewal through the app.
- Download the MTN app on your mobile device.
- Log in to the MyMTN app.
- Input your phone number.
- Scroll to “My Subscription”
- Click on “toggle off auto-renewal”. Then click on “turn off”
- Once this is done, any previous data subscription will not have auto-renewal
Method 3: Via My MTN web platform
My MTN web is an online platform that is designed to provide MTN services to customers. The web page can also be used to cancel auto-renewal on MTN.
Here are the steps to achieve that.
- Go to the My MTN web platform or click here for easy access
- Put in your username and password. Then enter your phone number
- Put in the OTP number that will be sent to your phone number
- Scroll to my subscription.
- Select data bundle.
- Then turn off the auto-renewal.
Method 4: Via SMS
The SMS method is the fastest way to cancel auto-renewal. This process is also useful when you have already subscribed to a data plan but mistakenly clicked on auto-renewal.
To cancel the auto-renewal plan, simply send NoCODE to 131. The auto-renewal will be cancelled immediately.
Method 5: Via contacting customer service
The customer service channel is also another way for customers to cancel their auto-renewal plan. The customer care representative will ask you for some personal details to confirm if you are the owner of the number before going ahead to grant your request.
Or you can also follow the steps below to speak to an MTN customer representative
- Dial 180 using your phone number.
- Wait for a few seconds then press 2.
- After a few seconds, press 3.
- Then press 6.
- Then press 0 to transfer the call to a customer care agent.
- Then you can place your request for auto-renewal cancellation.
How do I turn off auto renewal data?
- Dial *312#
- Choose Data Plans (Option 1)
- Choose Next (Option 99)
- Choose Manage Data (Option 12)
- Choose Cancel Auto-Renewal (Option 3)
- Select Bundle to Opt-Out Of.
- Done.
- Dial *312#
How do I auto renew my MTN data?
Which code can I use to stop auto-renewal on MTN?
How do I stop auto-renewal 1gb?
- To cancel auto-renewal on the 25MB daily data plan, send NO114 to 131.
- To cancel auto-renewal on the 75MB daily data plan, send NO114 to 131.
- To cancel auto-renewal on the 1GB daily data plan, send NO155 to 131.
- For 200MB for 2 days, send NO113 to 131.
How do I stop MTN data expiring?
- To cancel auto-renewal on the 25MB daily data plan, send NO114 to 131.
- To cancel auto-renewal on the 75MB daily data plan, send NO114 to 131.
- To cancel auto-renewal on the 1GB daily data plan, send NO155 to 131.
- For 200MB for 2 days, send NO113 to 131.
What is auto renew data plan?
How do I turn off auto renewal on my iPhone?
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
Conclusion
Keep track of your subscriptions to prevent unforeseen fees and make sure that your services meet your current demands. Please contact MTN’s customer service if you need additional help if you run into any problems with the cancelling procedure. You may rely on their committed team to support you and lead you through any difficulties you may encounter.
You can customize your telecom experience to meet your needs and preferences by turning off auto renewal on your MTN subscription. You may manage your subscriptions and make changes as necessary with ease and independence. Take control of your telecom services with MTN, and benefit from a seamless and customized experience.
We are sure that this on how to stop auto renewal on mtn has satisfied your search.
